Friendly staff and nice amenities, but noisy at night from street sounds.

The location is fantastic, right in the heart of Times Square, making it easy for business meetings and events. The room was spacious and offered a great view of the city, which added to my overall experience. The staff was professional and helped promptly with any inquiries or requests I had, ensuring a smooth stay.

Wi-Fi is not complimentary and bottled water was overpriced.

The hotel is right in the heart of Times Square, making it easy to explore nearby restaurants and attractions. Our room was surprisingly spacious, especially compared to other hotels in the area, which was a pleasant surprise for our family.

There was an additional destination fee that added $30 to our daily charges, which felt a bit excessive.

This place suits me perfectly, providing everything I need, from paid Wi-Fi in rooms, 24-hour reception, to a cozy bar/lounge area. I remember the staff bringing me a cold drink during a heatwave, a thoughtful gesture! I highly recommend staying here.

Perfect Location and Spacious Rooms

Had an amazing stay right in the heart of Times Square! The large room I had provided a fantastic view, and it was perfect for my family. The staff were super friendly and helpful, especially the doorman, who made our experience even better. However, the check-in area felt a bit cramped during peak hours.

even the small details matter—balloons and cupcakes for birthday surprise!

Perfect location, incredible views, and fantastic service.

Great view from the top floor, but annoying noise from the street below.

This hotel sits right in the heart of the action, with a prime view of Times Square. R Lounge offers one of the best views in the area for evening drinks, although it's pricey, adding a bit of glamour to your night.

My experience with room temperature was a mix. the control was tricky to figure out, leaving the room a bit chilly at times. The restaurant hours are limited, especially during the week with breakfast taken down a notch—no lunch service at all. Also, it was disappointing to find out at check-in that they can't serve alcohol, making the bar experience a bit subdued. As for costs, a daily credit feels insufficient against expensive dining options, and there's a hefty fee for bottled water that should be provided complimentary.

stunning views and elite benefits

the hotel offers spacious rooms with an impressive view, plus aveda products in the bathroom made me feel pampered. the breakfast buffet was delightful too.

Comfortable stay with a spacious room and great views of Times Square. Check-in area felt cramped and elevators can be confusing.

Awesome location right by the theaters! The big rooms were a huge plus for our family. Loved the helpful doorman and valet Greg.

Felt very relaxed, nothing too much trouble.

The room was spacious and offered a beautiful view of the city skyline. The locations is perfect, just steps away from major attractions. Staff were friendly and attentive, always ready to assist. The bar had a cozy atmosphere with great drinks. Overall, a pleasant experience! 😊

incredible views of times square and amazing staff made our stay special with a fantastic rooftop restaurant

Perfect location, outstanding staff.

Exceptional Stay Right in the Heart of NYC!

Our family enjoyed an unforgettable four-night stay! The location provided easy access to all local attractions, and the staff made us feel welcomed with incredible service. We even received a complimentary room upgrade, enhancing our experience. Don't miss the fantastic nearby dining options. we loved exploring them!

The King Room was cozy with comfy beds, and we had a great view of Times Square. Nice touch with the USB ports and Aveda products in the bathroom. It was clean, and the staff was quick to respond if we needed anything. A bit slow on the elevators, but honestly, it didn’t take away from the stay.